One of my customers received the following email last week: Hi, I want to place an order in your store,and i will like to know if you ship to Australia and my method of payment will be credit card.so please let me know if you can assist me with the order ,And please do not [...]

As I coach customers through their website experience I urge them to trust their instincts. We also talk about using common sense when considering website issues. Sure website design is technical but you’d be surprised how far good instincts and common sense will take you. This week in the Seattle area we had a great [...]

What would you do if another website approached you about a joint venture? How would you know if it was a good opportunity or not? To start with you’d want to know a little bit more about your potential partner. How do you go about researching other websites? Here are some sites that may help: [...]

Awhile ago I did a post about googlegangers. I explained that a googleganger is someone who shares your name. You can find these people when you look your name up on Google. The New York Times recently did an article on the subject. (Did I scoop the New York Times? I did mine last October [...]

Over the last week I’ve received this email from several different people: I checked with Norton Anti-Virus, and they are gearing up for this virus! I checked snopes.com, this afternoon ( 04-05-08) and it is for real!! Get this E-mail message sent around to your contacts ASAP. PLEASE FORWARD THIS WARNING AMONG FRIENDS, FAMILY AND [...]

WordPress has released version 2.5. My plan is to wait a couple of weeks and then upgrade my blogs. In the meantime here are some reviews of people who have already made the switch: According to Socialized Software WordPress 2.5 is great but not compatible with the Popularity Contest plugin that I’m using. The Lost [...]