Don't Forget to Use Common Sense
As I coach customers through their website experience I urge them to trust their instincts. We also talk about using common sense when considering website issues. Sure website design is technical but you’d be surprised how far good instincts and common sense will take you.
This week in the Seattle area we had a great lesson in the use of common sense in conjunction with technical issues. A bus driver was taking a 12-foot-tall charter bus through the Washington Park Arboretum area. He was unfamiliar with the area and thusly he was using his high-tech GPS system to guide him. Common sense would have told him that he should pay attention to the signs warning him that he was going to pass under a 9-foot-tall pedestrian walkway.
Luckily no one was seriously injured as the bus driver ignored multiple signs about the height of the pedestrian walkway. As the bus approached the structure the driver apparently never thought, “Hmmm. That overpass looks a little low. I wonder if the bus will fit?”
He abandoned his common sense and trusted in technology completely. That’s a huge mistake. Common sense and good instincts will help you in all aspects of life, even the technological ones.
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