I always ask my customers to check the work that I’ve done.  This isn’t only to make sure I’ve done the work to their liking. I also want to make sure my customers experience their website the way that THEIR customers do.

If you have a website be sure to:

• Use the contact form to send yourself an email.  Is the form easy to use?    Do you get the emails or do they end up in your spam filter?
• If you have items for sale make sure that you do a test buy.  Be sure to check the sales tax and shipping charges.
• Imagine that you’re one of your own customers.  Does the website get you the information that you need?
• Check your website at least a few times every year.  Make sure that the information is current.

Remember that a website can easily be changed.  So play around and experiment.  Make sure that your website makes you, as well as your clients, happy.

This entry was posted on Friday, October 24th, 2008 at 11:40 pm and is filed under Websites 101. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.