As I coach customers through their website experience I urge them to trust their instincts. We also talk about using common sense when considering website issues. Sure website design is technical but you’d be surprised how far good instincts and common sense will take you. This week in the Seattle area we had a great [...]

Awhile ago I did a post about googlegangers. I explained that a googleganger is someone who shares your name. You can find these people when you look your name up on Google. The New York Times recently did an article on the subject. (Did I scoop the New York Times? I did mine last October [...]

The Games have always brought people together in peace to respect universal moral principles. The above quote is from the website of the International Olympic Committee. It’s the sort of thing that I think of when I think about the Olympics. It’s about bringing people together. It’s about showing the best in people. It’s about [...]